Question 1

Do I need an account to use NetReach?

Accepted Answer

No. The app works without any account or signup. Enterprise features activate via MDM policy.

Question 2

Is there a free version of NetReach?

Accepted Answer

Yes. Core diagnostics are free: probes, traceroute, ping, DNS comparison, TLS inspection. Pro unlocks MTR, Wi-Fi vs Cellular, and advanced features.

Question 3

Does NetReach work on Android?

Accepted Answer

NetReach is iOS only (iPhone and iPad). Android is on our roadmap.

Question 4

Does NetReach drain battery?

Accepted Answer

All testing runs in the foreground. No background scanning, no persistent connections, no battery drain.

Question 5

What data does NetReach collect?

Accepted Answer

Consumer: nothing leaves the device. Enterprise: only what your MDM policy enables, sent directly to your platform.

Question 6

What MDM platforms work with NetReach?

Accepted Answer

Any MDM supporting Managed App Config: Jamf, Intune, Workspace ONE, Mosyle, Kandji, SimpleMDM, and others.

Question 7

What observability platforms does NetReach integrate with?

Accepted Answer

Any OTLP-compatible platform: Datadog, Splunk, Grafana Cloud, New Relic, Dynatrace, Elastic. Plus Splunk HEC and NDJSON.